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Money and Financial Support

Benefits, debt advice, cost-of-living support, food banks, grants and help with essential living costs.

If you are worried about money, struggling to pay bills, dealing with debt or finding it difficult to afford food and other essentials, there are organisations that can offer free advice and practical support.

You do not have to wait until things become a crisis before asking for help.

Local Financial Support: Suffolk 

Citizens Advice Suffolk

Offers free, confidential advice about benefits, debt, budgeting, bills and financial difficulties.

Suffolk County Council: Benefits, money and debt advice

Information about financial support, benefits and help if you are struggling to manage your money.

Suffolk County Council: Cost of living support

Find information about local help with essential costs and support available to households.

Suffolk InfoLink

A directory of local organisations and community services, including food support, advice services and help for people experiencing financial hardship.

Local Financial Support: Norfolk 

Citizens Advice Norfolk

Provides free advice about money, debt, benefits, housing costs and financial difficulties.

Norfolk County Council

Information about local support, financial assistance and help with essential living costs.

Norfolk Community Directory

Find local organisations and services offering practical help, community support and advice.

Benefits, Grants and Financial Advice 

MoneyHelper

Free, impartial guidance about budgeting, benefits, managing bills, borrowing and dealing with financial difficulties.

Turn2us

Helps people check whether they may be entitled to benefits, grants or other financial support.

GOV.UK Benefits Calculators

Check which benefits you may be eligible for, including support based on your income and circumstances.

Disability Advice Service East Suffolk

Provides advice and support for disabled people, including help relating to benefits and independent living.

Food Banks and Help with Essentials 

If you are struggling to afford food, toiletries or other essential items, local food banks and community organisations may be able to help. Some services require a referral, so check their arrangements before visiting.

Trussell Trust: Find a food bank

Find food banks and information about accessing emergency food support.

Help through Hardship

A free helpline offering advice to people struggling to afford food and essential costs.

Telephone: 0808 208 2138

FindFood UK

Search for food banks and other food support services in your local area.

Independent Food Aid Network

Information about independent food banks and community food support across the UK.

Suffolk InfoLink

Search for local food banks, community pantries and other practical support.

Norfolk Community Directory

Find local food support and community services in Norfolk.

Help with Bills and Essential Living Costs 

GOV.UK: Help with the cost of living from your local council

You may be able to get help with food, energy and water bills, housing costs and essential household items through your local council’s Crisis and Resilience Fund. Eligibility and application processes vary by council.

Anglian Water

Information about payment support and assistance if you are struggling to pay your water bill.

Essex & Suffolk Water

Information about support schemes and help with water bills.

Ofgem

Advice about energy bills, energy suppliers and support available to households.

Further information 

GOV.UK

Information about benefits, financial support and government services.

MoneyHelper: Emergency help with money and food

Guidance on where to find emergency financial support and help with essential costs.

If you need help now

If you are struggling to afford food, keep your home warm or pay for essential items, contact your local council or Citizens Advice to find out what support may be available. You do not need to wait until you are in serious debt or facing an emergency to ask for help.

Other Signposting Resources