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Mental Health & Emotional Wellbeing

Anxiety, low mood, emotional wellbeing, self-harm support, crisis support and counselling services.

There are a range of services and organisations offering support with mental health and emotional wellbeing across Suffolk and Norfolk. Whether you are looking for support for yourself, a child or young person, or someone you care for, the services below may be able to help.

Support varies by age, location and individual circumstances, so please check each service’s website for its current eligibility criteria and referral process.

Need urgent help?

If someone is in immediate danger or needs emergency medical help, call 999 or go to A&E.

If you need urgent mental health support but it is not a life-threatening emergency, call NHS 111 and select the mental health option.

You can also contact:

• Samaritans: Call 116 123, free, day or night.

• Shout: Text SHOUT to 85258 for confidential text support.

• Childline: Call 0800 1111 for free support for children and young people up to their 19th birthday.

Support for Parents and Carers Wellbeing

 

Wellbeing Suffolk

NHS-commissioned talking therapies and support for people experiencing difficulties such as anxiety, low mood and depression. Self-referral is available for eligible people aged 16 and over.

Mind

Information about mental health conditions, treatment and ways to find support. Mind also provides a directory to help people explore services in their area.

Wellbeing Norfolk and Waveney

NHS talking therapies and mental health support for people living in Norfolk and Waveney. The service offers information about available support and how to access it.

Suffolk Mind

A local mental health charity offering information, support and a range of services for adults and young people. Availability and eligibility vary by service.

Norfolk and Waveney Mind

A local mental health charity providing information, advice and support. Services include REST hubs and a telephone support line for eligible adults.

Suffolk User Forum

A local organisation offering information, peer support and advocacy for people experiencing mental health difficulties.

Your GP

Your GP can discuss mental health concerns, help identify appropriate support and advise on referrals to NHS services, including specialist mental health services where needed.

Support for Children and Young People

 

Kooth

Free, anonymous online mental health and wellbeing support for children and young people in areas where the service is available. Support includes online resources and the opportunity to chat with trained counsellors.

Suffolk Children and Young People’s Emotional Wellbeing Hub

A route into emotional wellbeing and mental health support for children and young people aged 0–25 in East and West Suffolk. Parents and carers can also seek advice and make a referral.

Just One Norfolk

Information and support for children, young people and families in Norfolk, including advice about emotional wellbeing and mental health. Just One Number can help families find the right support.

CAMHS and specialist NHS mental health services

Child and Adolescent Mental Health Services (CAMHS) provide specialist support for children and young people experiencing more significant mental health difficulties. Access routes vary depending on where you live and the support needed. Your GP or local emotional wellbeing service can advise on the appropriate pathway.

Your GP

Your GP can discuss mental health concerns, help identify appropriate support and advise on referrals to NHS services, including specialist mental health services where needed.

4YP

Support for young people in Suffolk, including advice, information and counselling-related services. Check the website for current provision and eligibility.

Inspire Suffolk

A local charity supporting young people through programmes designed to improve wellbeing, confidence and opportunities. Check its current services to see what support is available in your area.

Point-1

A mental health and emotional wellbeing service for children and young people in the Lowestoft and Waveney area, delivered by Ormiston Families.

The Source

Information and advice for young people in Suffolk, including guidance on emotional wellbeing, mental health and where to find further support.

FYI Norfolk

Information for young people in Norfolk, including advice about mental health, emotional wellbeing and other issues affecting young people’s lives.

YoungMinds

Information and support for young people experiencing mental health difficulties, as well as advice for parents and carers who are concerned about a young person’s mental health.

The Mix

Free support and information for young people on mental health, relationships and other challenges. Check the website for current age eligibility and available support.

Support with eating disorders and disordered eating

 

Suffolk Children and Young People’s Eating Disorders Service

Specialist NHS support for children and young people in Suffolk experiencing eating disorders. A GP can advise on referral, and the local Emotional Wellbeing Hub may also be able to help.

Norfolk and Waveney Children and Young People’s Eating Disorders Service

Specialist support for children and young people experiencing eating disorders in Norfolk and Waveney. Referral routes include a GP or self-referral, subject to the service’s criteria.

Suffolk Mind Eating Recovery

Support for adults experiencing difficulties with eating and their relationship with food. Check the website for eligibility and the level of support offered.

Eating Matters

A Norfolk-based service offering support for people affected by eating disorders and related difficulties, including young people and families. Check the website for current eligibility.

Beat

A national eating disorder charity offering information and support for people affected by eating disorders, as well as their families and friends.

Please note: Brave Futures provides this information to help people explore available support. We recommend checking directly with each organisation for the most up-to-date information, eligibility criteria and referral arrangements. Inclusion in this list does not constitute an endorsement by Brave Futures.

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