Being a parent or carer can bring challenges, and sometimes it can be difficult to know where to turn. Whether you need practical parenting advice, support with family relationships, help with your child’s wellbeing or someone to talk to, there are services available to support you and your family.
Local Family Support: Suffolk
Suffolk Family Hubs
A place for parents, carers and young people to access advice and support, including parenting, child development, health and family wellbeing.
Suffolk Parent Hub
Information and advice for parents and carers about children’s development, childcare, education, emotional wellbeing and local family services.
Home-Start Suffolk
Offers friendly, practical and confidential support for families with children under 12, including home visiting, telephone support and family groups.
Local Family Support: Norfolk
Norfolk Family Hubs and Just One Norfolk
Provides information and support for parents and carers, including parenting advice, family relationships, child development and online parenting courses.
Norfolk Early Help for Children and Families
Offers support when a family is experiencing difficulties, helping parents and carers access practical advice and the right services before challenges become more difficult to manage.
Home-Start Norfolk
Provides free, confidential and practical support for families with at least one child under five, including home visiting and help with everyday family challenges.
Parenting Advice and Helplines
YoungMinds Parents Helpline
Offers advice and emotional support to parents and main carers who are concerned about a child or young person’s mental health. Online chat and information are also available.
Telephone: 0808 802 5544
NSPCC
Provides advice for parents, carers and professionals about children’s safety, development and wellbeing. You can contact the helpline if you are worried about a child or need guidance.
Telephone: 0808 800 5000
Coram Family Lives
Offers free, confidential support for parenting and family challenges, including children’s behaviour, family relationships and emotional wellbeing. You can call, email or contact the service through WhatsApp.
Telephone: 0808 800 2222
WhatsApp: 07441 444125
Support for Parents and Carers Affected by Abuse or Crime
Restitute
Supports parents, carers, partners and other family members who are caring for someone who has experienced sexual abuse, sexual violence or other serious violence. Support is free, and you can make an enquiry through the website.
Embrace Child Survivors of Crime
Offers You Are Enough, an online peer support programme for parents and caregivers whose children have experienced sexual violence. The groups provide a space to connect with others who understand the impact on families.
Ivison Trust
Provides specialist support for parents and carers whose children are at risk of, or have experienced, sexual or criminal exploitation. National telephone-based support is available to parents and carers across England and Wales.
Further Information and Support
GOV.UK: Parenting and family support
Information about family services, childcare, education and support available to parents and carers.
NHS: Supporting a child or young person with mental health needs
Advice for parents and carers who are worried about their child’s emotional wellbeing and mental health.